CBT nuggets ITIL V3 foundations

[emil2992]

CBT nuggets ITIL V3 foundations

ITIL Foundations v3 Cert Package

How optimized processes make IT departments run smoothly

For IT departments to run well there are processes that need to happen. In a small IT department, each person takes on many if not all of the processes and manages them individually. But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency.

Thats what IT Infrastructure Library (ITIL) and IT Service Management (ITSM) are all about managing the processes within an IT department to make the department run well and to make sure resources are available as needed. This certification and skill set are valuable to medium and large companies because it helps them get the most of their IT investment both in the technology and in the people.

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